On-site consulting services: $125.00/hr.
- One hour minimum during business hours,
- Two hour minimum for "after hours" work,
- Four hour minimum for weekend work.
Catch-as-catch can phone support: $60.00/hr.
Ten minute minimum and increments.
Catch-as-catch-can support is when you call me and either
talk to me when you call or when I call you back. In other words, NOT paging
me! I reserve the right to not bill you for minor issues, and I won't bill
for friendly chitchat.
Paged assistance: $125.00/hr.
Half hour minimum, one hour minimum when on the phone with another
client or outside reasonable office hours. This is support provided when
you have paged me for assistance. I may also add on to the bill the cost
of the movie, dinner or other activity you interrupted if you page me
outside of reasonable work hours. Under all circumstances, you should
call my regular voice number first before paging me. If you have my
pager number written down, erase it -- this tends to prompt people to
page me improperly, and both my voice mail and answering machine will
give you my current pager number when you call. I treat pages as
emergency situations,and I will bill accordingly.
Coax Cabling Repair: $250/hr. One Hour Minimum.
Yes, this is an outrageous rate. However, I am tired of having to interrupt,
delay or reschedule jobs due to failures of coax cable. Coax is obsolete
and should not be used in most environments, for it is unreliable and takes
down entire offices when any problem occurs. If this outrageous
rate for repair prompts you to upgrade and improve your network to more
reliable twisted pair or go elsewhere for coax repair work, GREAT! it has
served its purpose. If you need assistance upgrading your wiring, give
me a call for recommendations.
Payment is expected within 30 days of invoicing (standard "Net 30" terms).
If this can not be met, it is expected that other arrangements will be
made -- BEFORE work is done.
You are welcome to take a 2% discount on labor charges for payment
within 10 days of invoicing.
I also offer a 5% discount on labor charges for payment at time
of work, although I don't push this option. Many companies can't cut a
check at the time of service, plus I respect that many people like to make
sure a project "works" before payment is made. In fact, I usually don't
bill until I'm satisfied a project "works" (and when I get around
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since June 24, 2000
Copyright 2000, 2003, Nick Holland, Holland Consulting